After completing your Porch Conversion project our team would have sent the applicable warranty information from the manufacturer and our 1 year craftsmanship warranty to you for your records.
For Eze Breeze and Glass rooms the manufacturer warranty information can be found at the links below.
As a Porch Conversion customer you have the access to the help of our service manager to facilitate warranty claims with the manufacturer for you. The service email would have been sent with the warranty information at the end of your project, or you can call our office!
To start the process of addressing a warranty or other service issues our service manager will need some photos of the issue at hand. More specifically, at least one of the photos need to be far enough away to see which window or vinyl panel has the defect/damage and the photo with the defect/damage of any glass windows needs to have the issue clearly visible.
Examples of good photos for service:
Photo with damage context to see which window needs attention
Photo of damage specifics
Once the warranty claim is sent to the manufacturer, our service manager will keep in touch regarding the outcome of the warranty claim.
Things happen, if you find yourself needing to submit a warranty claim we hope this information is useful, don't worry, we're here to help!
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If you have Porch Conversion build your room and it has rain come in it's your problem so buyer beware
After the installation leaking was detected after heavy rain.Porch Conversion resealed leaks.on last rain leak happened in one corner.I reported it and was told that now after only few months it's my problem.I have Porch Conversion install 2 porches for me plus my Daughters and many neibors what letdown
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